Callsy
Callsy connects a team’s phones to Zyvo CRM. Each handset is paired once; from then on, calls placed from the CRM ring on the agent’s phone, and every call is synced to the lead’s timeline automatically.
The challenge
Sales and counselling teams call from their own phones, so calls never reach the CRM. Managers can’t see who called whom or when, and agents lose time copying numbers by hand.
The solution
We built an Android app that pairs a handset to a Zyvo user with a QR code and listens for call commands. Calls dial on tap, or automatically when an agent claims a new lead, and each call syncs back to the lead. A fleet screen shows every handset’s live status.
Key features
- One-time QR pairing of a handset to a CRM user
- Click-to-call from Zyvo: the phone rings, no copying numbers
- Auto-dial when an agent claims a new lead
- Every call synced to the lead timeline
- Fleet screen with live handset status
- Admins can block a handset or switch Callsy off per workspace